What is CRM? CRM stands for Contact Relationship Management or Customer Relationship Management depending on who you talk to. Either way its an acronym for software that is designed to manage the process of collecting business leads, tracking those leads through your sales and marketing process to the point of making a sale. Beyond that many CRM systems allow you to manage customer service contracts, projects and customer communications.
Like much software, early CRM systems were expensive, required dedicated hardware and were targeted at large companies with deep pockets. In time more affordable CRM software was developed and today you can even get free opensource CRM software that meets the needs of most small to medium businesses. One of the most feature rich systems we have found is vTiger CRM at surprizingly it also has the lowest Cost Of Ownership. This CRM offers you:
Manage data, support tickets and add contact via:
Websites With Purpose are the South East Queensland experts at vTiger CRM and Joomla website integration for both data capture and data processing purposes. We can also develop custom integrations as we did for Love Cleaning, where we integrated an online appointment booking system plus shopping cart and vTiger CRM, providing a clean streamlined data flow. As well as providing CRM services for Brisbane and Gold Coast we also service clients throughout Australia and New Zealand.
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